Frequently asked questions
What happens when I click Create a Moving Memory?
You pick the occasion and create an account with your e-mail, no password. You start uploading after that and can pause any time.
Do I pay anything up front?
No. Upload, sorting, wishes, the draft and its edits are free. You pay once, when you download the finished film, and you see the price beforehand.
When and what do I pay for?
Upload, sorting, wishes, the draft and its edits are free. You pay once, when you download the finished film. You see the price upfront: an 8-minute film in Full HD costs CZK 312, a 3-minute one CZK 195.
What if I don't like the draft?
Then you pay nothing. You can edit the draft and pay only for a film you download.
Will a stranger see my photos?
No. Sorting, picking and cutting are done by machines. Our human support may open your content only with your separate permission.
Will my photos stay on my phone?
Yes. You upload copies, nothing is deleted on your phone. The originals in Moving Memories are deleted 30 days after the film is finished, or sooner if you say so.
Can I still watch the film in a few years?
Yes. You download the finished film to your computer or phone and it is yours. Send your family a private link, they need no account and pay nothing.
Does it work for a wedding or photos of the kids?
Yes, a film can be made from any photos and videos today. Special templates for weddings, baby's first year and parties are on the way.
What are credits?
Prepaid money: 1 credit = CZK 39, less in packs. Valid for any memory for two years, three with the Big pack.
Can I use my own song?
Yes. The film is then for private family viewing only. With music from the Moving Memories library you can share it anywhere.